Verify that your outbound calls & callbacks are avoiding spam filters & reaching your customers

NumberGuard is India's first AI-powered and call line identification (CLI) assurance solution that lets you clearly see how your outbound calls will be displayed by mobile providers worldwide.

Meet NumberGuard which can helps you to,

Increase pick-up rates, lower phone number management costs, and reinforce your customer's trust and loyalty. NumberGuard is the only solution purpose-built for the CX industry to offer fast, visual verification of how your CLI is presented.

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With NumberGuard, Contact Center Teams Can:

Increase Outbound Call Pick-Up Rates

Verify outbound calls can reach customers – especially those who have requested it. Ensure your legitimate business calls aren't being blocked by spam filters.

Improve Your Phone Line Management

Help you ensure that you're not paying for toll-free numbers that are being blocked. Optimize your phone number portfolio and reduce unnecessary costs.

Seamlessly Verify Number Performance

A purpose-built, industry-leading solution providing a seamless way to verify global outbound number presentation on-demand across all major networks.

Reduce Reputational & Compliance Risks

Address compliance & authentication issues to protect against association of your brand with spam or scams. Maintain your brand's reputation and trust.

Test Across Global Mobile Networks

Easily conduct full, end-to-end tests across every major global, mobile network, including coverage of all main 3rd-party spam filters and blockers.

Visual CLI Verification

See exactly how your CLI and CNAM are presented to customers. Get visual verification of how your outbound calls will be displayed on recipient devices.

With spam and scam calls on the rise, customer trust is harder to earn than ever before.

Sophisticated spam filtering applications are helping protect customers, but legitimate organizations are suffering. Outbound contact center efforts – even those requested by customers! – are inadvertently being marked as robo calls or possible scams.

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NumberGuard Helps Protect Your Legitimate Business Calls

Healthcare & Medical

Ensure appointment reminders, medication alerts, and important health notifications reach patients without being blocked by spam filters.

Financial Services

Protect critical alerts about account activity, payment deadlines, and security notifications from being marked as spam calls.

Customer Service

Ensure automated callbacks, IT support requests, and customer service follow-ups reach customers who have requested them.

Contact Centers

Verify that outbound contact center efforts, promotional offers, and customer convenience calls are properly displayed and not blocked.

The NumberGuard Solution Gives You:

Easy, Automated Testing

See how outbound numbers appear on the mobile networks your customers use around the world. Conduct full, end-to-end tests across every major global, mobile network with coverage of all main 3rd-party spam filters and blockers.

Data & Visuals for CLI & CNAM

Get data and visuals about call line identity (CLI) and caller ID name (CNAM) presentation shareable with number identity management providers, networks & carriers to support proper number registration.

Repeatable, On-Demand Testing

Continuous visibility & validation of number performance, even as carriers make network changes. Test your phone lines to confirm that your calls are breaking through spam filters both before and after deployment.

Visual Verification

NumberGuard is the only solution purpose-built for the CX industry to offer fast, visual verification of how your CLI is presented. Easily verify and monitor how your outbound calls are presented to your customers.

Frequently Asked Questions

Everything you need to know about NumberGuard and CLI testing

What is NumberGuard and how does it work?

NumberGuard is an AI-powered platform that helps businesses verify phone numbers, test call line identification (CLI), and protect against spam calls. It allows you to conduct end-to-end tests across major global mobile networks to see exactly how your outbound calls are presented to customers, ensuring they aren't blocked by spam filters.

Why is CLI testing important for my business?

CLI testing is crucial because spam filters and call-blocking apps can inadvertently block legitimate business calls, even those requested by customers. This can significantly reduce call pick-up rates, damage your brand reputation, and result in lost revenue. NumberGuard helps you verify that your calls are properly displayed and not being blocked.

Which networks and carriers does NumberGuard support?

NumberGuard supports testing across all major global mobile networks and includes coverage of all main 3rd-party spam filters and blockers. You can test your phone lines across different carriers, regions, and countries to ensure comprehensive coverage of your customer base.

How does visual verification work?

NumberGuard provides visual verification by showing you exactly how your CLI (Caller Line Identification) and CNAM (Caller ID Name) are presented on recipient devices. You'll receive screenshots showing how your outbound calls appear, allowing you to verify that your caller ID information is displayed correctly.

Can I test my numbers before deploying them?

Yes! NumberGuard allows you to test your phone lines both before and after deployment. This helps you verify that your calls will break through spam filters and be properly displayed to customers before you start your outbound campaigns.

What information do I get from a test?

Each test provides you with data and visuals about your CLI and CNAM presentation, including screenshots showing how your number appears on recipient devices. This information can be shared with number identity management providers, networks, and carriers to support proper number registration.

Is there an API available for integration?

Yes, NumberGuard offers API access for Basic, Premium, and Enterprise plans. The API allows you to integrate CLI testing into your existing workflows and automate the testing process. API documentation is available for all paid plan users.

What happens if my test shows my number is being blocked?

If your test indicates that your number is being blocked or incorrectly displayed, NumberGuard provides you with the data and visuals needed to work with number identity management providers, networks, and carriers to resolve the issue. This helps ensure proper number registration and display.

Ready for seamless CLI assurance?

Learn how NumberGuard's CLI assurance solution can help you increase pick-up rates and protect your brand reputation.

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